We understand that sometimes you may need to return or exchange a product, and we're here to help. We only do exchanges for defective products such as a vape cart or tampered items such as edibles . Our return/exchange policy allows for these returns or exchanges within 48 hours of purchase, provided that the product is unused, unopened, and in its original packaging.
If you receive a product that is defective or damaged, please contact us immediately so we can address the issue and provide a replacement. Please note that we cannot accept returns or exchanges for products that have been opened or used due to safety and regulatory reasons.
If you wish to return or exchange a product, please contact our customer service team to initiate the process. You will be responsible for any shipping costs associated with returning or exchanging the product, unless the return/exchange is due to an error on our part.
Please note that we reserve the right to refuse a return or exchange if we believe the product has been misused or intentionally damaged. Additionally, we cannot accept returns or exchanges for products that have been purchased from unauthorized resellers.
Thank you for choosing our cannabis delivery service, and we're here to help with any questions or concerns you may have regarding our return/exchange policy.